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MASS MoCA Jobs/Internships/Volunteer Opportunities


Current Openings


Part Time Sales Associate

MASS MoCA’s retail store is seeking a Part Time Sales Associate for seasonal employment. Responsibilities include, but are not limited to:

  • Welcoming customers by greeting them and offering assistance.
  • Contributing to team effort by maintaining a strong work ethic and accomplishing tasks in a timely manner.
  • Operating cash registers by handling/counting cash accurately.
  • Processing cash, credit and gift card payments using a POS system.
  • Following opening/closing procedures.
  • Cleaning, restocking and maintaining attractive merchandise displays.
  • Taking initiative to learn about the history of MASS MoCA and the current exhibitions in order to be able to answer customer questions accurately.
  • Cheerfully interacting with customers.
  • Informing patrons of preferred customer sales and future merchandise of potential interest (And directing them to the store website).
  • Advising customers by providing information on products.
  • Helping customers make selections by building customer confidence; offering suggestions and opinions.

We are looking to fill a position for a part-time Sales Associate at MASS MoCA and MASS MoCA By Design. This position will offer approximately 10-20 hours per week and will require a flexible schedule including availability Saturday - Monday, some evenings and occasional holidays. This position also requires a friendly, polite disposition in addition to self-motivation and initiative. Customer service experience is preferred.

To apply, obtain and complete an application from MASS MoCA’s Box Office at 87 Marshall Street, North Adams.

No phone calls please. MASS MoCA is an equal opportunity employer and seeks diversity in its workforce.


Assistant Sound & A/V Engineer

Contact: Eric Enderle
Start Date: Monday, January 4, 2016
Application Deadline: Friday, December 4, 2015
Duration: full time, plus benefits

MASS MoCA -- a large center devoted to contemporary art in all media -- operates a 10,000 sq. ft. black box theater and 250 seat club space year round and adds two outdoor venues in the summer months.

The Assistant Sound and A/V technician assists the House Sound Engineer and oversees all sound needs for performing arts, including all line and sound checks, oversees and runs any A/V needs, serves as running crew for productions, and assists with load-in, strike, and build as assigned.

Responsibilities: Assist the House Sound Engineer as they work with directors and guest directors on sound for all productions. Help maintain sound equipment. Assist in the set up and strike of sound equipment of productions as needed, including set up for monitoring stage to front of house, etc. Set up and run all video and PowerPoint presentations. Work with directors and guest directors on A/V for all productions. Assists in all other production areas as needed, including stage and riser builds.

Requirements: BA /BFA or equivalent professional experience, familiar with traditional and conventional practices of theater stagecraft. Experience with running video signal & presentational software (PowerPoint, Keynote, etc.) is helpful. Knowledge of setting up mics, proper mic placement, frontline and backline gear, and the ability to trouble shoot problems. Experience with monitor mixing for concerts and theatrical productions is also helpful.

We work with a wide range of artists and change venues frequently, including off-site and in-gallery productions: we're looking for a candidate who enjoys being fast on their feet and likes getting involved in all phases of staging shows and who looks forward to providing excellent service to visiting artists-in-residence.

Please email, fax, or mail résumé and references attention Eric Enderle.

No phone calls.


Security Staff

Enjoy people? Enjoy art? MASS MoCA is hiring temporary seasonal security staff for the Spring & Summer season.
The right candidates will enjoy working in a museum environment and have the ability to communicate clearly and cordially with our guests. A flexible schedule including weekend and holiday work, walking and standing for extended periods of time, and just a touch of patience will be required.

To apply, obtain and complete an application from MASS MoCA's Box Office at 87 Marshall Street, North Adams. You can also email a résumé and cover letter to seasonal_opportunities@massmoca.org. No phone calls please. MASS MoCA is an equal opportunity employer and seeks diversity in its workforce. Retirees encouraged to apply.


Custodial Staff

MASS MoCA is seeking the services of a full-time Custodian. Custodial responsibilities will include:

  • Performing all routine cleaning tasks including sweeping, mopping, vacuuming, cleaning restrooms, washing windows and walls, restocking supplies and other duties assigned using prescribed procedures
  • Trash removal, recycling, and sanitation of waste receptacles
  • Cleaning and supporting special events on the MASS MoCA campus
  • Reporting observed damages or defects in assigned areas
  • Assisting with snow removal and sanding
  • Implementing technical and safety procedures as instructed by his/her supervisor
  • Assuming additional responsibilities as required

Ideal candidates must be able to lift 50 pounds or more on a regular basis. Candidates must demonstrate ample knowledge of cleaning safety procedures and certifications, methods, materials, equipment, and an ability to operate mechanical cleaning equipment. Candidates must be able to function well in a team/community environment, displaying common courtesy and politeness; custodial work involves frequent interaction with patrons, co-workers, and administrators. Candidates must be flexible and willing to work alone as well as in teams, and may be required to work various shifts if needed; ability to work on weekends and holidays is a must.

To apply, obtain and complete an application from MASS MoCA's Box Office at 87 Marshall Street, North Adams. You can also email a résumé and cover letter to seasonal_opportunities@massmoca.org.

No phone calls please. MASS MoCA is an equal opportunity employer and seeks diversity in its workforce. Retirees encouraged to apply.


MASS MoCA Internship Program


MASS MoCA Summer 2016 Internships
Internship Application Deadline: Monday, March 7
Internship Dates: 
Friday, June 3 - Monday, September 5 (unless otherwise specified)
All applicants must be US citizens, over the age of 18 
Most interns MUST have a valid US driver's license, unless specified.

Archive / Photography (1): The intern documents work all of MASS MoCA's visual and performing arts programs, as well as support programs — education activities, art fabrication, studio residencies, development events and the overall vibrancy of our bustling 16-acre, 28-building campus. The intern organizes current and archive material within an online digital assets management system. In addition to comfort shooting still images, the intern should have significant experience in recording moving images and editing video with Final Cut Pro X. The intern will also contribute to the museum's social media platforms. A driver's license might be helpful, but is not required.

Communications (1): The intern works on all aspects of marketing and public relations supporting MASS MoCA's visual and performing arts programs. There is a strong emphasis on groundwork: street-level marketing throughout Western Massachusetts, Northwest Connecticut, Eastern-Central New York, and Southern Vermont. The marketing interns log lots of miles spreading news about MASS MoCA events across our beautiful region. Days in the office include written contributions to social media, eblasts, websites, press releases, and other promotional material. The interns are responsible for preparing press kits and for keeping MASS MoCA's event listings current on regional event calendars. The interns help with bulk mailings, occasionally staff an off-site information booth interacting with tourists, and sometimes join a good-news team attending concerts, comedy shows, and music festivals around the northeast in support of our extensive program of live events. Interns are expected to attend internal and inter-departmental marketing meetings, give museum tours, and pick up a weekly shift at the museum's busy Info Desk. If that sounds like a lot, it's because it is — and we promise tons of fun along the way! A driver's license and sense of humor are required.

Stage Tech / Performing Arts Production (2): Interns work with the Production Coordinator, Master Carpenter, Master Electrician, House Sound Engineer, and house crew on all aspects of technical theater, music, and films. This includes hands-on work in all of the following areas – carpentry, lighting, sound, audio/visual, and running crew.  During the summer, there will be a full load in/out of The National, and a 3-week residency with the Bang on a Can Summer Music Institute, and 2-week residency with Roomful of Teeth. A driver's license is not required.

Performing Arts Administration (1): Intern works directly with the Managing Director of Performing Arts in the coordination of current and future season planning, general office work, and maintaining and updating all performing arts files, databases, and calendars. The intern will alternate between the Assistant to the Managing Director and Company Manager with drafting event programs, researching upcoming artists, assisting with front of house operations as well as with artist services to arrange transportation and housing logistics of visiting artists, staff, and fellow interns. Intern works weekly performances in addition to supporting long-term residencies (Bang on a Can Summer Music Festival), large-scale events (The National), and aiding in preparatory work for September's FreshGrass Festival. You are required to have a driver’s license.

Visual Arts (Curatorial) (1): Intern assists in the day-to-day operations of a busy curatorial department and help with the preparations for upcoming programs, as well as the maintenance of current exhibitions. Responsibilities may include administrative duties, research, writing, and any number of unexpected errands or jobs required to help maintain an ambitious exhibition program of contemporary art. Interns also work with the Education department, receiving training to give regular tours of exhibitions, interact with museum visitors, and develop focused "spotlight" talks on topics of special interest. This is a crucial part of the internship experience. The successful candidate should be self-sufficient, have an eye for detail, strong writing and research skills, and a positive attitude about performing many kinds of tasks on a demanding schedule.  Must have driver's license and be willing to do a fair amount of driving.

Visual Arts (Registrarial) (1): Intern assists in the day-to-day operations of a busy curatorial department and help with the preparations for upcoming programs as well as the maintenance of current exhibitions. This position is primarily focused on registrarial duties, including the maintenance of checklists and databases, preparation of loan requests, and assisting with condition reports. Responsibilities may also include research, correspondence with lenders and artists, assistance in the procuring of exhibition materials, installation of A/V equipment and lighting, and assisting in preparation, fabrication, and installation of artworks as needed. Interns will also work with the Education department, receiving training to give regular tours of exhibitions, interact with museum visitors, and develop focused "spotlight" talks on topics of special interest. This is a crucial part of the internship experience. The successful candidate should be detail-oriented, have have good written and verbal communication skills, and have a positive attitude about performing many kinds of tasks on a demanding schedule. Must have driver's license and be willing to do a fair amount of driving.

Graphic Design (1): Intern assists in day-to-day tasks of MASS MoCA's in-house design studio, both digital and physical, working closely with the design, curatorial, and marketing departments. Working directly with the Senior Designer and Junior Designer, this position is 1/3 graphic designer, 1/3 production artist, and 1/3 jack-of-all-trades. Projects include (but are not limited to) production and installation of vinyl exhibition graphics and wayfinding signage, weekly advertisement and poster design, vendor contact, upkeep of website components, and general studio tasks. Intern should demonstrate enthusiasm, stamina, good attention to detail, and willingness to work with a team. Excellent knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) required. A driver's license is not required.

Audience Services (May 23 - October 31) (1): The Audience Services Intern reports to the Box Office Manager. This position incorporates interpersonal skills and organizational skills to operate and coordinate all aspects of ticket sales for both performing arts events and gallery admission. The Audience Services Intern will assist the Box Office Manager with data management, generating lists, analyzing ticketing data, acting as a greeter, and providing customer service (general information about MASS MoCA and North Adams), as well as maintaining the overall look of the lobby. The Audience Services Intern is responsible for providing phone and administrative support, processing ticket orders, maintaining the mailing list database and daily cash drawer. This intern will be responsible for working the information desk, giving private and public tours of the MASS MoCA galleries, attending a variety of events to promote MASS MoCA, such as the Green River Festival and a variety of downtown / local happenings. This intern will learn basic and complex functions of Tessitura ticketing software. The capstone of the internship is the FreshGrass Festival in September working all aspects of front-of-house operations, including supervision of volunteers, managing the guest list, wayfinding sign list for festival campgrounds, and bag drop-off. Candidates must be friendly, patient, computer-savvy, a self-starter, and confident to work independently during performing arts and outreach events. Knowledge of the North Adams area and experience with customer service are preferred. Experience with ticketing software (Tessitura) is desirable, but not required. Customer service experience is a must. A driver's license might be helpful, but is not required.

Education - Public Engagement Interns (2): Summer education interns focus on public engagement during the museum’s peak visitation season. This experiential summer internship is an opportunity for current or recently graduated college students who want to explore the dynamic, fast-paced world of museum education. Practical experience is gained through interactions with the public by conducting conversational-style tours in the main galleries, serving at the Information Desk, and managing public hours in Kidspace to help visitors explore the exhibition and create their own works of art at the drop-in ArtBar. Interns help with planning and implementing public programs and private group tours as needed. Interns are assigned specific projects that may include preparing materials for education programs, writing tour guide information packets, and conducting research on artists and other public engagement programs.   Successful candidates should be self-sufficient, have an eye for detail, strong oral, writing, and research skills, an enthusiasm for public speaking, and strong customer service skills. They should be able to learn quickly and be confident in their abilities to take on “trial by fire” challenges. Preference is given to candidates with museum / art education experience. Weekend hours required. A driver's license is not required.

To apply to MASS MoCA Internship Program: Send application form (.pdf or .doc), cover letter, resume, and two letters of references via email: Internapplications@massmoca.org or fax to MASS MoCA c/o Meghan Robertson, Company Manager at 413.664.4519.

Click here for the Academic Credit Application.

 


APPLICATION PROCESS

Q: How do I apply via email?
A: We encourage you to apply via email. You may submit application materials (this application, cover letter, resume, and two reference letters) in the text of an email or as Microsoft Word attachments. Reference letters may be submitted separately by the person writing the letter. Please ask reference to include contact information in their letter. Submit all applications to Meghan Robertson.

Q: May reference letters be submitted via email?
A: Yes. Two reference letters may be submitted via email with your application or separately. Please ask letter-writers to include contact information.

Q: May I apply via regular mail?
A: Yes. Please address mailed applications to Meghan Robertson, Company Manager, MASS MoCA, 1040 MASS MoCA Way, North Adams, MA 01247.

Q: Are MASS MoCA internships open to international applicants?
A: MASS MoCA can only accept applications from applicants who already have US citizenship or a work visa for work in the USA. Unfortunately we are unable to be a host organization for an international applicant.

STIPEND AND HOUSING

Q: How much is the stipend and which departments offer stipend and housing?
A: All departments offer each intern $100/week stipend plus housing for the duration of the internship in that department.

Q: What is housing like?
A: Located within walking distance from MASS MoCA, intern housing is furnished with basic furniture, pots and pans, and silverware. Interns share a bedroom (usually 2 interns per bedroom) and common areas with fellow interns. Interns are responsible for their own meals.

Q: Are pets permitted in intern housing?
A: No. Pets are not permitted in intern housing. Please find alternate pet care for the full duration of your internship.

WORK HOURS AND DAYS OFF

Q: How many hours do interns work?
A: Full time Interns will work 50+ hours per week. This is the best way to experience the inner workings of each department. Days off are determined by each department according to its needs.

Q: Are interns allowed to leave for several days at a time?
A: If you have a wedding or some other brief (2–3 days) event to attend that has been planned in advance, please inform us ASAP if you are selected for an interview. If you would need to leave the internship for one week or more, please do not apply now. Consider applying in the future when your schedule is more flexible. We are looking for people who can work continuously for the duration of an internship.

OTHER QUESTIONS

Q: Will there be any sort of intern education outside of working in the departments?
A: Yes. Once a week interns will meet for a presentation and discussion by department heads and/or visiting artists. During the summer season, we also plan all-intern excursions to other regional cultural institutions, such as the Clark Art Institute, Williamstown Theater Festival, Jacob's Pillow and more.

Q: Who covers travel expenses?
A: Each intern is responsible for his or her own travel expenses.

Q: More questions?
A: Please email Meghan Robertson.


 Volunteer Opportunities

Event Staff/Ushers work at live events and gallery openings to help assist patrons. Volunteers need to be able to stand for at least an hour at a time (possibly more, depending on event) and communicate clearly and comfortably with the public.

Administrative helpers work with the development department as needed on mailings and other tasks. Participants must have fine motor skills and be very organized. An ability to copy-edit is also desirable.

Kidspace volunteers staff public hours in the Kidspace gallery, encouraging and assisting children in art-making. They can be responsible for clean-up and locking the facilities at the end of their shift. Kidspace volunteers must be able to work unsupervised and have a demonstrated interest in working with children. Kidspace volunteers must be willing to work alone, learn about the works on view, and offer a welcoming presence to visitors.

Gallery sitters We assist Down Street Art in finding staff for temporary downtown galleries during the summer and fall. Gallery sitters must be willing to work alone, learn about the works on view, and offer a welcoming presence to the public.

Other opportunities Past volunteers have assisted with art installation, maintained live art exhibits (plants/animals/etc.), assisted with Free Day and other community activities, and participated in residencies and live performances. To add your name to our list of volunteer contacts, please contact Catherine at 413.664.4481 ext.8109.


   
 
 
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1040 MASS MoCA WAY    NORTH ADAMS, MA 01247    413.MoCA.111 (413.662.2111)    INFO@MASSMoCA.ORG

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